• Finance And Business 30.11.2018 Comments Off on Organizational Control Cambridge Companions Management PDF 45801b5df

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    Organizational Control (Cambridge Companions to Management) PDF




    : Organizational Control (Cambridge Companions to Management)

    ISBN : #0521731976 | Date : 2010-11-01

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    PDF-7d697 | Organization scholars have long acknowledged that control processes are integral to the way in which organizations function. While control theory research spans many decades and draws on several rich traditions, theoretical limitations have kept it from generating consistent and interpretable empirical findings and from reaching consensus concerning the nature of key relationships. This book revea… Organizational Control (Cambridge Companions to Management)


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  • Finance And Business 28.11.2018 Comments Off on Professionals Guide Business Development Professional PDF 2dd0b3fb4

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    The Professional’s Guide to Business Development: How to win business in the professional services PDF




    by Stephen Newton : The Professional’s Guide to Business Development: How to win business in the professional services

    ISBN : #0749466537 | Date : 2012-12-28

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    PDF-0a9ce | When buying professional services, most clients will assume expert competence in the field. They are therefore not hiring a consultant, a lawyer, an insurance broker, an accountant or a financial adviser mainly on the basis of their expertise, but on factors such as price, and trust. To minimize the issue of price, professional firms need to ensure that the benefits of working with them are clear…. The Professional’s Guide to Business Development: How to win business in the professional services


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  • Finance And Business 27.11.2018 Comments Off on Customer Attitudes Behavior Communications Efforts PDF 8dfc48c86

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    by AWWA Staff : Customer Attitudes, Behavior, and the Impact of Communications Efforts

    ISBN : #1583213090 | Date : 2004-02-10

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    PDF-de681 | The research for this project took place over 20 months from 2000 to 2001 and involved 45 different focus groups, plus surveys from over 5000 customers. This guidebook provides insights into the factors that influence residential customers perceptions of how and what types of communications are relevant. It lays out some basic findings that will aid utilities in maintaining high levels of cust… Customer Attitudes, Behavior, and the Impact of Communications Efforts


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  • Finance And Business 26.11.2018 Comments Off on International Conference Knowledge Management Organizations PDF 2e2a29e09

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    The 8th International Conference on Knowledge Management in Organizations: Social and Big Data Computing for Knowledge Management (Springer Proceedings in Complexity) PDF




    : The 8th International Conference on Knowledge Management in Organizations: Social and Big Data Computing for Knowledge Management (Springer Proceedings in Complexity)

    ISBN : #9402407081 | Date : 2016-10-14

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    PDF-45193 | The proceedings from the  eighth KMO conference represent the findings of this international meeting which brought together researchers and developers from industry and the academic world to report on the latest scientific and technical advances on knowledge management in organizations. This conference provided an international forum for authors to present and discuss research focused on the role… The 8th International Conference on Knowledge Management in Organizations: Social and Big Data Computing for Knowledge Management (Springer Proceedings in Complexity)


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  • Finance And Business 25.11.2018 Comments Off on Management Concise Introduction Richard Pettinger PDF Abaa3a3c5

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    by Richard Pettinger : Management: A Concise Introduction

    ISBN : #023028535X | Date : 2012-10-30

    Description :

    PDF-0c4e9 | Management: A Concise Introduction has been written with the student in mind – short chapters, easy identification of the key points and revision-friendly sections. Backed by robust academic theory with plenty of pedagogical features, it has an engaging style and is, all in all, everything a student needs to understand the subject and pass the exam… Management: A Concise Introduction


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  • Finance And Business 24.11.2018 Comments Off on Beyond Hello Jeannie Davis PDF 42d51d907

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    by Jeannie Davis : Beyond Hello

    ISBN : #0944918042 | Date : 2000-01-01

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    PDF-6e0aa | This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis’ experiences, the book includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line…. Beyond Hello


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  • Finance And Business 22.11.2018 Comments Off on Brand Hate Navigating Consumer Negativity PDF 49075ffec

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    by S. Umit Kucuk : Brand Hate: Navigating Consumer Negativity in the Digital World

    ISBN : #3319415182 | Date : 2016-09-16

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    PDF-50bf6 | This book focuses on the concept of “brand hate” and consumer negativity in today’s digital markets. It explores the emotional detachment consumers generate against valued brands and how negative experiences affect their and other consumers’ loyalty. In today’s world, it is almost impossible not to run into hateful language about companies and their brands in digital consumption spaces. Cons… Brand Hate: Navigating Consumer Negativity in the Digital World


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  • Finance And Business 20.11.2018 Comments Off on Dealing Difficult People Creating Success PDF Bee418fe2

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    by Roy Lilley : Dealing with Difficult People (Creating Success)

    ISBN : #0749466944 | Date : 2013-03-03

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    PDF-c8236 | Moaners, fault finders, manipulators – these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand new chapter on dealing with difficult people in th… Dealing with Difficult People (Creating Success)


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  • Finance And Business 18.11.2018 Comments Off on Inside Market Management Outsourcing Research PDF 659b50279

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    Inside the Market for WAN Management Outsourcing (Research Report series) PDF




    by Cynthia Fraser Gasman PhD : Inside the Market for WAN Management Outsourcing (Research Report series)

    ISBN : #0933217838 | Date : 2000-12-01

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    PDF-47bdc | Together with an analysis of the issues facing the market, this guide provides a thorough examination of the market opportunities and obstacles for outsourcing WAN services based upon a statistically valid survey of network and information technology (IT) managers. The report includes the results and analysis of more than 200 interviews with network and IT managers—including their perceptions o… Inside the Market for WAN Management Outsourcing (Research Report series)


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  • Finance And Business 16.11.2018 Comments Off on Customers Com Profitable Business Strategy Internet PDF 964865c86

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    Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond PDF




    by Patricia B. Seybold : Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond

    ISBN : #0812930371 | Date : 1998-11-15

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    PDF-b3e8a | Patricia Seybold is one of the few people with the credentials and experience to write the one book on electronic commerce everyone in business must read. Seybold has advised major companies not only on the technical requirements for a successful electronic commerce strategy, but also on the management, marketing, sales, and customer support systems necessary to create an infra-structure that seam… Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond


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